: Associate's Degree Travel Percentage : 0% What you will be doing Oversees one or more teams of customer service associates... who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence...
: Associate's Degree Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES Oversees one or more teams of customer service... associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence...
and drive improvements Experience in service delivery, team handling, work with all levels of staff and supervision of team... and handle confidential information discretely and authoritatively. Excellent communication and teaming skills. For Associate...
, planned, resolved, and/or executed on time and per the customer's expectations and within the agreed Service Level Agreement..., internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger...
company specializing in customer engagement and improving business performance. We partner with ambitious, progressive... executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role...
and troubleshooting, resolving issues related to O365, Citrix, and WLAN technologies. This role requires a proactive and customer-focused... to enhance their understanding and effective use of IT resources. Qualifications Proven experience as an IT Service Desk team...
services like Azure Kubernetes Service (AKS), Azure Functions, Virtual Machines, and App Services. AWS Support: good... management. Experience in managing cloud infra on Azure/AWS for a large customer. Experience in migrating the cloud...
and simulation tools. Customer focused, service mindset Worked in a team-based environment. Business domain experience in the... of Coverage : India Cluster MPT, Pharma & HST segment + SMI cluster HST segment Job Summary: The Associate Manager, Planning...
Graduate + CIA Experience in service delivery, team handling, work with all levels of staff and supervision of team members... discretely and expertly Good PC skills, including Word, Excel, Visio. Excellent communication and teaming skills. For Associate...
to improve service delivery and reduce operational overhead. Utilize Nerdio Manager for Enterprise to manage and optimize AVD...: Associate or Bachelor's degree in Computer Science or related discipline, relevant experience may substitute for the degree 5-8...
business services company specializing in customer engagement and improving business performance. We partner with ambitious..., progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations...
of Call Center efficiency and customer service performance to ensure client needs and Company's financial performance... on continuous improvement Excellent attention to detail Demonstrated ability to foster customer service disposition...