Knowledge on Generative AI, process mining tools and RPA tools BPO/KPO experience Desirable: Agile Certification Gen...
services, shared services or outsourcing/BPO environments. Proven experience managing large teams (100+ FTEs...
of Telco, Systems Engineering and Networks in a BPO setting is a must. Amenable to work onsite. Strategic agility. Highly...
. Qualifications 7+ years Workforce Management experience in BPO or global contact center environments. Proven expertise...) and data analytics (Excel, SQL, VBA; BI tools preferred). Strong understanding of BPO metrics: AHT, shrinkage, occupancy...
their own calls **Have a deep knowledge and experience in BPO – cross functional experience a plus **Manage projects...
in Quality Dept in a shared service or BPO environment. Minimum of 5 to 7 years in the BPO industry and within the quality...
in Quality Dept in a shared service or BPO environment. Minimum of 6 to 8 years in the BPO industry and within the quality...
in Quality Dept in a shared service or BPO environment. Minimum of 6 to 8 years in the BPO industry and within the quality...
in Quality Dept in a shared service or BPO environment. Minimum of 6 to 8 years in the BPO industry and within the quality...
The Senior Team Leader is responsible for leading, managing, and optimizing day-to-day BPO operations to ensure service... (preferred) 5–8+ years of experience in BPO/contact center operations Minimum 2–3 years in a senior leadership role (Senior...
focused on physical, mental, and emotional well-being tailored to BPO employees. Coordinate health awareness campaigns... initiatives. Leadership & Administrative Support Assist the Team Manager in supervising the OSH, Clinic, and Wellness team...
development training or workshops that can be proactive, or requested from the Quality Center, BPO manager or other internal... questions. Ensure the quality of training conducted by 1st Line BPO Trainers, provide feedback to the BPO trainers and BPO...
Leader and Facilities Manager in operational activities related to equipment maintenance, Occupational Health and Safety.... Ability to work independently and manage multiple priorities within desired time frames Experience in the BPO/Call Center set...
Senior Finance Analyst Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the... RingCentral account (RingCentral). It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy...
. Support the Team Leader and Facilities Manager in operational activities related to equipment maintenance, Occupational Health.... Ability to work independently and manage multiple priorities within desired time frames Experience in the BPO/Call Center set...
financial support and service About The Role Reporting to the Manager Financial Planning & Analysis (FP&A), the Financial... and system loads working with the BPO team to complete in line with strict deadlines Ensure team performance targets...
Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled... of members benefits Review Members clinical records Manage healthcare cases Requirements: At least 1 year Healthcare BPO...
Senior Finance Analyst Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the... RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy...
Manager with the delivery of a high quality, client focused service to clients and for the timely and accurate processing...: Assist in the development of strategies and set operational objectives, working closely with the Delivery Manager. Complex...
with us, all you need to do is bring your human best. What will your story be Apply now! Learn more: Line Manager: M&S Reporting Team Lead... delivered by GBS. Support ad hoc tasks and projects as assigned by the Line Manager. What We're Looking For: Bachelor's degree...