Key Responsibilities Understand the stakeholder's need and requirements to develop an effective quality control... and implementation of Quality guidelines. Devise and review specifications and processes. Supervise FTEs and ensure their compliance...
compliance trends to the Quality Manager and/or QA Supervisor. Identifying trends and opportunities for additional training... or required by the Quality Manager or QA Supervisor, including taking in calls and/or providing back office services. A BIT...
JOB DESCRIPTION: Operations Manager – Property Investment 1. Identification Title of Position: Operations Manager... 2. Organizational Association Reports to: Assigned client and Officium Operations Manager Coordinates with: Client...
. We are seeking an experienced Operations Manager to oversee daily operations, ensure quality control, and support business growth...JOB DESCRIPTION: PROPERTY OPERATIONS MANAGER 1. Identification Title of Position: Operations Manager 2...
(preferred) 5+ years of experience in BPO operations, with at least 2 years in an Operations Manager or equivalent leadership...! Operations Manager Program: Telecommunications (Voice, Data & Broadband) Site: Manila, Philippines Reporting to: Operations...
YOU HAVE… 3+ years in a Client facing role (Ops manager) 3+ years knowledge of BPO, Staffing, Tech, or other Business Service... and doing so with the highest level of quality. You will help foster a healthy working environment for our team members...
! Job Description Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact..., and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources...
The Facilities Manager ensures the efficient operation, maintenance, and safety of the company's shared service center..., safety, and environmental standards. The Facilities Manager plays a critical role in creating a productive and secure work...
The Facilities Manager ensures the efficient operation, maintenance, and safety of the company’s shared service center..., safety, and environmental standards. The Facilities Manager plays a critical role in creating a productive and secure work...
Job Overview We are seeking a collaborative and innovative Learning & Development Manager with strong experience... People Development Director, the L&D Manager will support the creation and enhancement of capability-building programs...
Enshored is seeking an outstanding HR Business Partner Manager who will work closely with the Operations and Support... career advancement in a high growth BPO environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead and guide the HR Business...
WHAT IS YOUR ROLE As a Customer Support Manager, you will lead a growing multi-level team responsible for delivering exceptional... to ensure consistent service quality. Oversee vendor or partner relationships, ensuring service delivery meets contractual...
! Job Title: Operations Manager Job Overview: We are seeking an Operations Manager to oversee daily operations, optimize team... goals and deliver high-quality service. Adhere to operational policies and procedures to enhance productivity. Analyze...
About ClearSource ClearSource is a leading Business Process Outsourcing (BPO) company delivering exceptional service... generate high-quality leads, improve ROI, and contribute directly to ClearSource’s growth. Key Responsibilities Develop...
About ClearSource ClearSource is a leading Business Process Outsourcing (BPO) company delivering exceptional service... generate high-quality leads, improve ROI, and contribute directly to ClearSource’s growth. Key Responsibilities Develop...
Job Description: We are looking for an experienced Client Success Manager to own and manage a defined portfolio of UK...-quality support. Own and manage a portfolio of UK-based clients, maintaining regular engagement and acting as the primary...
/Detection Reports complex issues to Incident Manager MINIMUM REQUIREMENTS Ability to follow, document, and maintain... / customer service skills Must possess a strong commitment to high-quality customer service and solid work ethic Exceptionally...
selection, contract negotiations, renewals, and performance evaluations, ensuring cost-effectiveness and service quality... focused on physical, mental, and emotional well-being tailored to BPO employees. Coordinate health awareness campaigns...
Values and exemplifying what a Boldr leader should be Performance Quality Management Monitor and assess team members... Manager Requirements: WHAT WE'LL LIKE ABOUT YOU YOU ARE… Curious and authentic, just like us! #beboldr Passionate...
to ensure service levels, productivity, and quality targets are consistently met. This role is ideal for someone who thrives..., attendance, and coverage plans Partner closely with QA/Trainer to reinforce coaching and quality improvements Support...