service goals. Implement call center strategies and ensure KPI achievement for both Enshored and client targets. Train...
SUMMARY Enshored is seeking a professional Customer Service Representative with a passion for growing a long-term...
are meeting Enshored and client-specific KPI targets. Practice and ensure compliance with all policies and procedures of the...
Job Description We are looking for Travel Consultants who are passionate about delivering exceptional customer service and helping clients with their business travel needs. This is an exciting opportunity to join a dynamic, fast-growing t...
MINIMUM REQUIREMENTS AND QUALIFICATIONS Key Skills: Demonstrated experience in designing and facilitating learning sessions on subjects pertaining to mental health and wellbeing to a diverse audience High emotional and social intellige...
Overview The Creative Specialist will support digital advertising by producing ad assets based on design briefs provided by the Ads team. This is an execution-focused role-turning client direction into polished creative deliverables acros...
ONBOARDING SEO SPECIALIST The Onboarding Friend plays a critical role in setting up and launching new customer accounts. You will use internal tools to configure settings based on customer intake forms, verify data accuracy, and conduct qu...
OVERVIEW Technical Friends play a key role in resolving SEO-related technical issues that affect site health, crawlability, indexation, and performance. This role involves reviewing audit outputs, implementing CMS-specific fixes, and impr...
DUTIES AND RESPONSIBILITIES ● A genuine passion for delivering outstanding customer service with empathy and professionalism. ● Proficiency with customer support platforms (e.g., Zendesk, Gorgias, or similar) and Microsoft Office/Google S...
Specific Accountabilities/Responsibilities ● Serve as a trusted guide for physicians ● Handle issues escalated beyond Tier 1 ● Lead real-time walkthroughs via video or phone ● Resolve obstacles quickly and clearly ● Reinforce best pra...
DUTIES AND RESPONSIBILITIES Employee Data and Document Management Maintain personnel records (201 files). Update and maintain employee databases and Trackers to ensure data integrity and accuracy of employee records from deployment, reg...
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Minimum Requirement Qualifications: At least two years of experience in developing and facilitating process training, or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and a...
DUTIES AND RESPONSIBILITIES Review support tickets (including reviewing logs) and prepare them for software engineers to fix when needed.. Resolve tickets directly when no code changes are required Triage tickets based on various intern...
DUTIES AND RESPONSIBILITIES ● A genuine passion for delivering outstanding customer service with empathy and professionalism. ● Proficiency with customer support platforms (e.g., Zendesk, Gorgias, or similar) and Microsoft Office/Google S...
Key Responsibilities Understand the stakeholder's need and requirements to develop an effective quality control process. Communicate all relevant concerns to the stakeholders and business directorsCreating, coordinating the development a...
Required Qualifications At least 2 years of Customer Service Experience for English-Speaking businesses/clients/customers Background in Healthcare, collections, and/or billing programs/accounts is an advantage, but not a requirement Out...
What are your total years and months of experience as a Training and Quality Director? * Please select the industries you have experience with: * Healthcare Finance Technology Retail Real Estate Logistics Telecommunications ...
Key Responsibilities Technology Advisory Become a superuser and subject matter expert of technology solutions (e.g., understanding key features, use cases, industry best practices, etc.) Serve as a trusted advisor to various stakeholder...
Key Responsibilities: Implement and verify tracking (e.g., pixels, tags, GA4, GTM). Navigate backend dashboards of websites (e.g., Shopify) and CRM systems. Validate instrumentation accuracy and escalate inconsistencies as needed. Supp...