Job Summary: Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilitie...
Job Summary: Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilitie...
About the job: Account/Process Trainer (Clark, Pampanga) | Onsite Work Setup: Onsite (Clark, Pampanga) Shift... experience in soft skills and customer service. Requirements: Graduate of any 4-year course. At least 2 to 3 years trainer...
systems troubleshooting. Microsoft product knowledge is required Should have experience supporting a BPO environment...
, and continuously driving improvements in cost, efficiency, and customer satisfaction. The successful candidate will manage BPO partner... for BPO partner(s) Define, monitor, and optimize SLAs, KPIs, and escalation protocols, ensuring measurable and sustained...
requirements. Participate in Implementation: Schedule and deliver train-the-trainer sessions. Identify the items that need... support service or business process outsourcing (BPO) environment Have a bachelor's or college degree with a minimum of two...
Collaborate with Operations Managers and the Trainer to ensure consistent onboarding, upskilling, and compliance adherence... of leadership experience in an outbound sales campaign within a BPO environment Proven ability to lead high-performing sales teams...
with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving...-the-Trainer (T3)/Knowledge Transfer (KT) sessions. Lead knowledge transference and best practices in facilitation...
. At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry. Preferably...Are you ready to make an impact Join Infosys BPM as an Account/Process Trainer in Clark Pampanga and jumpstart...