Customer Service Advisor Location: Birmingham Pay: £13.42 - £31.37 per hour (depending on shift pattern) Contract...
, please only apply if you are comfortable with this arrangement. Why this job matters As a Customer Solutions Design Specialist at BT, your primary role... to a customer-facing role. What we'd like to see on your CV Able to design and/or assure solution involving multiple BT...
service improvements. This is an exciting role that will give you the opportunity to work with teams across BT.... Translating customer feedback in to service metrics. Focused on the reduction of customer and internal escalations through robust...
This role has a direct impact on: EE/BT current & future Network Performance, Network Efficiency & Subscriber's Experience (inc... Emergency Services Network). Ability to maintain & strengthen EE/BT position as #1 UK mobile network and push for global top...
This is a key role in the design and delivery of BT Solutions to customers from Small Medium Enterprises to Global organisations.... An exciting opportunity to be part of a Global, dynamic team that is at the heart of technology and pivotal to delivering customer...
deliver the coverage needed whilst generating revenue for BT. The role supports the delivery of all ESN incremental coverage... across all relevant BT Directorates. Coordinating tasks to ensure successful mobilisation for ESN requirements Coordinating tasks...
and Corporate Affairs. This is an exciting role working across both the huge BT estate portfolio and at the centre of the BT... project management of P&FS and wider BT delivery partners Is responsible for the regular updating of all systems with latest...
Get on the front foot with outbound sales-regular customer calls and promoting BT products and services Team up... with field sales and specialist experts to win opportunities across BT's core product lines Keep forecasts and KPIs accurate...
Why this job matters The role holder will bring together our strategy led by data and a passion for customer... experience into a coherent set of goals, insights and plans in line with the company's differentiated customer experience...
, you'll lead transformative initiatives that shape the future of BT's Fixed Networks and NG OSS platforms. You'll define... design decisions towards the technology roadmap. Drive vendor teams and BT FTE teams to work collaboratively to deliver...
-planning - all informed by Customer Experience and cost/time trade-offs Stakeholder management - team-working across Networks... experience Benefits 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10...
working - 3 days in the office. At BT International, our purpose is to keep the world connected. As part of BT, we build... to operate, BT International offers a truly global experience. Whether it's about providing cloud connectivity, helping...
SIEM is essential to BT's network security, meeting TSA requirements and improving our CAF level. Being the SIEM DevOps... be based in one of the following offices: Birmingham, Manchester, Ipswich (Ipswich only applicable to existing BT employees...
supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross... across a service delivery value chain Excellent organisational and time management skills Clear thinker with vision, passion...