Under general supervision, the bilingual customer service representative will take inbound calls as necessary to assist.... Our bilingual customer service representatives must practice active listening, be empathic and the ability to always communicate...
. Experience: 2-3 years contact center experience. 1-2 years quality assurance experience in a call center preferred. 2-3 years...The primary role of the CX Quality Specialist Bilingual is to work with the training and quality team to support...