agents. Candidates with or without experience can apply. Product Knowledge Training will be provided to those without Call... Center experience. Responsibilities Contact clients to arrange delivery of parcels Answering incoming calls. Capturing...
The Call Centre Manager is responsible for the full establishment and management of OUTA's outbound call center... of conversion rates. The role requires a deep understanding of outbound call center operations and acquisition strategy...
Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer.... Requirements: Fluency in German and proficiency in English. Previous experience in customer service, preferably in a BPO or call...
Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: Receive calls... with customers both verbally and in writing. REQUIREMENTS Grade 12 One (1) to four (4) years’ experience in a Call Centre...
by going the extra mile Keep records of all conversations in our call center database in a comprehensible way Updates...
by going the extra mile Keep records of all conversations in our call center database in a comprehensible way Updates...
by going the extra mile Keep records of all conversations in our call center database in a comprehensible way Updates...
etiquette Good command of the English language Awesome people skills A genuine interest in the call center industry Hunger...
Description This is a contract role for a call center sales and service consultant based in the Johannesburg...
This is a contract role for a call center sales and service consultant based in the Johannesburg Metropolitan area. The...
Minimum 2 years of contact center experience Experience in reservations, sales, or a travel company (highly desirable...-call resolution for guest inquiries Conduct customer needs analysis and provide tailored solutions Offer after-sales...
experience through a variety of customer contact channels. Focus on first call resolution, migration of contacts to digital... penetration. Leads and manages the customer service contact center and looks for opportunities to expand customer base...
with some levels of development and scripting Documentation Education & Experience: 5 years in Call Center systems, agent...
below vacancy out. Job Description We are searching for a dedicated, supportive call center supervisor who can coach and motivate... call center representatives as they field calls from clients. The call center supervisor will manage employees and assist...
PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor...’s Real time Management of the dialer to ensure optimal agent productivity. Identify and communicate any data anomalies...
Job Summary PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design... and adherence to set KPI's Real time Management of the dialer to ensure optimal agent productivity. Identify and communicate...