Job description Requirements § Matric is compulsory § Strong communication skills § Presentable § Clear criminal record Duties and Responsibilities Answering phones from customers professionally and responding to customer inqu...
We have an exciting opportunity available for 2 Training Facilitators (Contact Centre). The successful incumbent... will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training...
The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational... requirements: Competent in MS Office products. 2 – 3 years’ training experience within the contact centre environment...
and complaints. Monitors agent performance and overall Contact Centre effectiveness DUTIES: Supervises, plans, and manages...-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact...
agent performance and overall Contact Centre effectiveness DUTIES: Supervises, plans, and manages functions related... activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents...
agent performance and overall Contact Centre effectiveness DUTIES: Supervises, plans, and manages functions related... activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents...
Job: Our client a Financial Services Company is looking for an experienced Warranty Sales Agent to join the team. The purpose of the... Sales Agent is to act as a good brand ambassador to grow the company’s Warranty market share through the sale of our vehicle...
and dialler optimisation experience. SQL or data querying skills (advantageous). Solid understanding of contact centre...-on experience with Omni and/or Vicidial (mandatory). CRM experience (Excalibur advantageous). Background in contact centre...
Our client is growing rapidly and they currently have a vacancy for an Outbound Sales Consultant / Contact Centre Sales... Agent. Requirements Proven outbound sales experience, preferably in a fast-paced call centre or telesales environment...
Centre (Service) Leadership Pipeline Manage Others FAIS Affected FAIS Affected - Yes Job Purpose Lead and manage.... Job Responsibilities Drive operational efficiency and manage budgets by monitoring headcount and agent productivity. Oversee service...
across multiple channels. What youll do: Manage Contact Centre operations and SLAs Drive sales and retention campaigns Ensure...: Preference will be given to applicants from Underrepresented Groups. Job Family Sales and Services Career Stream Call Centre...
Centre (Service) Leadership Pipeline Manage Others FAIS Affected FAIS Affected - Yes Job Purpose Lead and manage.... Job Responsibilities Drive operational efficiency and manage budgets by monitoring headcount and agent productivity. Oversee service...
technology stack supporting trading infrastructure, client onboarding funnels, CRM systems, call centre operations, operational... of innovation, operational excellence, security, and reliability. Manage the full call centre technology suite, including dialers...
to join our Call Centre team in JHB cbd. The Telesales Agent is a full-time on-site role located in Johannesburg central.... As a Telesales Agent you will be responsible for reaching out to potential customers to present the company’s products and services...
and dialler optimisation experience. SQL or data querying skills (advantageous). Solid understanding of contact centre...-on experience with Omni and/or Vicidial (mandatory). CRM experience (Excalibur advantageous). Background in contact centre...
actively enables a positive Quality culture and be a key point of contact for Quality and Risk Management guidance and support... near shore Regional Delivery Centre based in Mauritius. Skills and attributes for success Effective communication...