Call Centre Supervisor – FAIS Compliance Salary: R15 000 Requirements: Gr 12 (Matric), Experience in Short Term... Insurance / Call Centre. FAIS Compliance Call Centre qualification will be advantageous Must have training skills...
We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person...) Call centre experience essential Well versed in disciplinary procedures Able to roster and rotate staff on a daily basis...
Requirements: Gr 12 (Matric), Experience in Short Term Insurance / Call Centre. FAIS Compliance Call... Centre qualification will be advantageous Must have training skills Must be able to supervise 9 Call Agents Skills...
in a Team Leaders role in a call centre within the South African office. Strong interpersonal and leadership skills. Problem...Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
or supervisor. Capture and update customer information accurately on the system. Meet daily, weekly, and monthly call handling... in a call centre or customer service environment (depending on role level). Experience in sales, customer care, or technical...
proactive quality inspections of the site and log any issues identified with the TFS Call Centre Undertake proactive... and maintenance of all building related issues as directed by the HVAC Technician and/or Technical Manager Provide call out...
Complete handovers Complete job cards after every installation Provide feedback to Manager / Supervisor and Call Centre upon... as per specifications Plan the cable runs with the wireman Obtain customer codes before attending a call daily and when on Standby...
Complete handovers Complete job cards after every installation Provide feedback to Manager / Supervisor and Call Centre upon... as per specifications Plan the cable runs with the wireman Obtain customer codes before attending a call daily and when on Standby...
Education and Work Experience Matric Certificate Knowledge of Microsoft Office Minimum 3 years in a call centre supervisor... software renewals Ensure all client information is correct prior to logging a call Generating quotes in line with approved...
installation Provide feedback to Manager / Supervisor and Call Centre upon completion of a call Keep stock up to date and assist... customer codes before attending a call daily and when on Standby Complete handovers Complete job cards after every...
installation Provide feedback to Manager / Supervisor and Call Centre upon completion of a call Keep stock up to date and assist... customer codes before attending a call daily and when on Standby Complete handovers Complete job cards after every...
all calls and handover full details of the call/s. QUALIFICATION REQUIREMENTS: Grade 12, Control Room, Call Centre or Fire... details of the call. Record full incident details on the disaster management systems or the incident logbook / register. Despatch...
Education and Work Experience Matric Certificate Knowledge of Microsoft Office Minimum 3 years in a call centre supervisor... software renewals Ensure all client information is correct prior to logging a call Generating quotes in line with approved...