Opportunity We are building a world-class, fully remote CX organization. As a CX Associate, you will be a frontline owner of the... patient experience, working closely with CX Leads and clinical teams to deliver fast, accurate, empathetic, and compliant...
The purpose of this role is train, coach and evaluate agents interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. 1.Training Delivers induction, product, systems, and customer experience tr...