flexibility to do it in their own way. The Role: The CX Operational Delivery Lead drives operational efficiency across Logitech... are the behaviors you'll need for success at Logitech. In this role, you will: Lead and oversee the operations of a key CX...
flexibility to do it in their own way. The Role: The CX Operational Delivery Lead drives operational efficiency across Logitech... are the behaviors you'll need for success at Logitech. In this role, you will: Lead and oversee the operations of a key CX...
flexibility to do it in their own way. The Role: The CX Operational Delivery Lead drives operational efficiency... of a key CX vendor(s), ensuring that service delivery meets performance standards and business goals. Evaluate and manage...
Responsibilities JOB DESCRIPTION Lead the end-to-end design, development, and delivery of engaging training content... onsite mainly in Global One, Eastwood, Quezon City and in different sites of Probe CX...
training needs and recommend innovative solutions. Program Design & Delivery Design and oversee training programs, including.... Team Leadership Lead, mentor, and develop a team of training specialists, instructional designers, and facilitators. Foster...
Overview Team: Central Genesys Cloud Team ibex. is an elite CX outsourcer for the world’s startups, scale-ups..., and maintain our contact center and unified communication platform for our clients. Your primary focus would be on Genesys Cloud CX...
delivery, and compliance with established CX standards. Ensure consistent brand experience across all stores by partnering... closely with Retail Operations and Area Managers. Insights Gathering & Mystery Shopping Management Lead programs for customer...
. Service Quality Leadership Oversee customer engagement quality, service delivery, and compliance with established CX.... Insights Gathering & Mystery Shopping Management Lead programs for customer surveys, mystery shopping, and NPS monitoring...
Responsibilities: Lead the end-to-end design, development, and delivery of engaging training content for call centre... in Global One, Eastwood, Quezon City and in different sites of Probe CX...
, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled... forward. Key Responsibilities Strategic Transformation Leadership: Define and lead enterprise transformation programs focused...
Team: Central Genesys Cloud Team ibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips..., and maintain our contact center and unified communication platform for our clients. Your primary focus would be on Genesys Cloud CX...
The DXO Manager will have direct responsibility for the delivery of Operational Excellence Initiatives using applicable... Leader who is responsible of orchestrating the end to end delivery of OPEX capability-building and initiatives including...
, CX, supply chain, distribution and finance teams, etc. to bring growth ideas to life. Serve as category lead in growth... product assets and promotional content. Lead, develop and implement actionable insights to highlight or adjust product...
The DXO Partner will have direct responsibility for the delivery of Operational Excellence Initiatives using applicable... Leader who is responsible of orchestrating the end-to-end delivery of OPEX capability-building and initiatives including...
Role Summary Be responsible for the end-to-end delivery for an international Logistics Account in the BPO setting. Lead... for logistics operations Own SLAs, KPIs, productivity, CSAT/NPS Lead daily/weekly/monthly client governance Manage escalations...
product assets and promotional content. -Lead, develop and implement actionable insights to highlight or adjust product... with sales goals and market demand. -Lead a team that handles the end-to-end buying process, including selecting products...