to our clients all over the world. The CX Governance Manager works with CX Senior Leadership to align the CX Global Strategy, key... Agendas: Oversee and maintain the CX Governance Calendar. Schedule and organize performance discussion events...
actionable insights. Define and establish a solid governance with key stakeholders from CX and Business lines to improve... course to create solutions that deliver even better results. #LI-Hybrid Team Overview: As DiDi's CX Planning & Control...
Product & Engineering Manager, Conversational AI & Service Platforms Job Description Product & Engineering Manager... of conversational AI and automation, including CX performance, service quality, cost‑to‑serve, and efficiency. Own end‑to‑end...