Job Description JOB TITLE : Customer Experience (CX) Lead REPORTS TO : Product Head LOCATION : Ortigas Center... EMPLOYMENT : Full time and On-site Role Summary: • We are looking for a proactive and strategic Customer Experience (CX) Lead...
possible service availability and performance for all CX products. You will provide support for Technical Support, R&D, Product.... Validates and tests all NICE CX products and platforms. Performs routine health checks over and above automated monitoring...
, driving CSAT with the partners and their end-user customers. Work with NICE CX Sales Support Team to play a role in smooth... their trusted partner and advisor (report progress on strategic direction, understand their business model, ensure that NICE CX...
Familiarity with systems like ZoHo, Intercom CX, and Google Sheets. Team Lead experience in the Telecommunications or IT Services... of (or desire to learn) the TeleCom and IT services business. Responsibilities Help lead a customer support and operations team...
CX Operations Supervisor br Job Description br Company Overview CoStar Group (NASDAQ: CSGP) is a leading...: This role ensures CX Partners deliver best-in-class support to Campaigntrack clients through accurate, consistent, and timely...
Manager, Network Operations Center to lead our network operations center teams in one or more regions of the world. This role... Responsibilities: Lead and manage the daily operations of the network operations center team, ensuring optimal performance, uptime...
, IVR, ASR, and CRM integrations. Lead the design and development of multiple AI and bot applications, ensuring alignment... efficiency across business units. Leadership and Mentorship: Mentor and lead project teams, sharing expertise and fostering...
to develop alternatives and recommendations to address gaps Develop solutions for SAP Sales and CX requirements Lead testing...Job Summary As an SAP SD/CX Consultant, you will be the part of our team of experts responsible for creating...
Develop solutions for SAP Sales and CX requirements Lead testing and defect resolution of implemented SAP Sales and CX...As an SAP SD/CX Consultant, you will be the part of our team of experts responsible for creating a detailed blueprint...
AI & CX Operations Jr. Analyst Say hello to possibilities. It's not everyday that you consider starting a new career... workflow. Power Our Partner Ecosystem: Serve as the operational lead for our technical partners (ISVs). Develop AI-enhanced...
AI & CX Operations Sr. Analyst Say hello to possibilities. It's not everyday that you consider starting a new career... workflow. Power Our Partner Ecosystem: Serve as the operational lead for our technical partners (ISVs). Develop AI-enhanced...
AI & CX Operations Sr. Analyst Say hello to possibilities. It’s not everyday that you consider starting a new... in an AI-powered, human-driven workflow. Power Our Partner Ecosystem: Serve as the operational lead for our technical partners (ISVs...
AI & CX Operations Jr. Analyst Say hello to possibilities. It’s not everyday that you consider starting a new... in an AI-powered, human-driven workflow. Power Our Partner Ecosystem: Serve as the operational lead for our technical partners (ISVs...
with NICE CX Sales Support Team to play a role in smooth customer implementations by providing SI Partners assistance..., understand their business model, ensure that NICE CX's solutions meet their partners' needs, assess training needs, share...
, and supporting environments. They also manage and maintain lab environments, and lead projects spanning multiple groups. The role...: 8576 Reporting into: Manager, Cloud Operations, Network, CX Role Type: Individual Contributor About NiCE NICE Ltd...
, CX is an expert in account management, program/project management, and technical resolution, excelling at the highest..., and lead escalations, contributing to team and company-wide success by driving improvements and sharing expertise. Identify...
, IVR, ASR, and CRM integrations. Lead the design and development of multiple AI and bot applications, ensuring alignment... efficiency across business units. Leadership and Mentorship: Mentor and lead project teams, sharing expertise and fostering...
detailed records in our ticketing system for future reference. Lead proactive health checks of AWS environments to identify...
detailed records in our ticketing system for future reference. Lead proactive health checks of AWS environments to identify...
: 8814 Reporting into: Team Lead, Professional Services Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ...