) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation...
) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation...
for executing CX (customer experience) products. Issue Resolution: Proactively address and resolve customer and vendor support...
month pay Flexible remote setup (PH-based preferred) Growth path into Community Lead or CX Operations Manager Final..., and keyword filters. Tag and report on comment sentiment, recurring issues, and insights. Coordinate with marketing, CX...
of Customer Experience Manager As a Customer Experience Manager (or as we like to call it, CX Maestro), youll be the driving... on client needs. Lead client onboarding, including intro meetings, documentation, and action item tracking. Develop...
8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations..., Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer...
looking for a Director of Service to lead and scale service delivery operations, enhance process efficiency, and develop high-performing... Execute the operational strategy and manage performance across all service areas. Lead Client Services, QA, and Billing teams...
and confidence of the business stakeholders. Responsibilities include the following: Understand the pieces of the entire CX tech... stack (CCaaS, CRM, BI platform, Conversational AI,etc.) Lead implementations of FPS technical solutions (i.e. Roleplay...
for price and specifications and negotiate with vendors to reduce costs and coordinate deliveries in timely manner Lead... outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content...
personnel in assigned customers and prospects . Lead account planning - account strategy, financial targets and critical... milestones . Lead and manage the end to end sales process through engagement of appropriate Pre-Sales, Post-Sales, Consulting...
-starter. Reporting to the Senior Manager, Business Transformation Delivery and Squad Lead, this role is expected to lead... uplift VONB, KPIs, CX etc. Assists in the execution of insurance operations strategy through the implementation of key...
Responsibilities: Lead and manage the CX design team, providing strategic direction, mentorship, and support to drive exceptional... and be directly responsible for team performance. Lead, motivate and mentor the team and flawlessly execute action plans to ensure the...
in fraud detection and risk mitigation. Lead regular calibration sessions with QA peers and team leads to maintain consistency... for presentation to CX and Risk Leadership Teams. Design and deliver targeted coaching or refresher training sessions focused...
? Billing and Invoicing: Lead end to end process of billing and invoice preparation, ensuring accuracy, timeliness... is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital...
and deep relationships with key personnel in assigned customers and prospects Lead account planning - account strategy..., financial targets and critical milestones Lead and manage the end to end sales process through engagement of appropriate Pre...
marketing and communications team ● Lead strategic communications at Probe CX and help shape how we connect, engage and grow... across internal and external channels for our house of brands: Probe Group, Probe CX, Convai and Innovior. ● Create engaging content...
Cloud applications. You will work across modules such as HCM, SCM, ERP, EPM, and CX, supporting clients in their digital... end users and internal teams on configuration models and best practices. Oracle Consultant Lead or support Oracle...
, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? Why join us? Being.... Prepare training decks and learning materials for onboarding, new product training, NPS, CX training and specific BA...
and Responsibilities: This role will be responsible for the following across MicroSourcing & Beepo: . Execute various lead-generating... and others at Probe CX. I care about the environment and the community in which I live and work. I respect and celebrate different...
or Taguig) Reports to: Director of Talent Acquisition About Us Crescendo represents peak CX performance in the... AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering...