Team Overview: As a CX Operations Sr. Analyst at DiDi, you will drive improvements in customer experience by turning...-on experience in CX analytics or operations at scale. Proven experience (3+ years) in customer experience analytics, operations...
Team Overview: This position is part of our CX Product Operations team, where you will join a diverse, multinational..., and analyze data to identify correlations and root causes. Additionally, you will propose solutions to optimize CX channel...
Assurance Senior Analyst that is responsible to build and maintain relationship with other areas within the company in order... quality, and guiding implementation of change. Role Responsibilities: · Monitor our BPO operations to ensure...