Job Summary The Customer Experience and Project Officer is responsible for supporting RCBC Wealth Management Group... practices across the organization. The role plays a key part in executing CX transformation projects, managing the Net Promoter...
Title: Customer Insights Officer, CMI Job Summary: The Customer Insights Officer is primarily responsible for designing... on qualitative and quantitative research with knowledge or understanding of UX/CX research Preferably with experience in Shopper...
Job Summary: The Customer Journey & Channel Engagement Officer will support both the Customer Journey Lead and Channel... and integrated experience. The officer will work closely with cross-functional teams to implement solutions that align with the Bank...
. 4. CX Data Analytics & Insight Generation Analyze customer experience data to create actionable dashboards and reports.... Connect CX performance to key business outcomes such as win rate, contract renewal probability, and overall retention...
and project management to grow the perfumery business related to both brief to adoption and order to payment processes. Commercial... Coordination (Order to Payment) Coordinate forecast with both account manager and customer; sends forecast to CX Prepare customer...