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Keywords: CX Strategy & Standards Manager, Location: New York City, NY

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CX Strategy & Standards Manager

is not a department, but a differentiator. Role Overview The Customer Experience Strategy & Standards Manager is responsible... both our brand and operational excellence. This role also oversees the CX Strategy & Standards function, including QA & Training...

Company: Tapstitch
Location: New York City, NY
Posted Date: 24 Nov 2025

CX Vendor Operations & Workforce Manager

Operations & Workforce Manager is responsible for building, scaling, and optimizing Tapstitch’s global CX delivery network... in craftsmanship. Ensure cultural touchpoints are consistent across vendor sites and ladder up to our global CX and brand standards...

Company: Tapstitch
Location: New York City, NY
Posted Date: 24 Nov 2025

Senior Manager, CX Operations

. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony... sounds like a place where you can thrive, we can't wait to meet you. What You'll Do Architect Operational Strategy...

Company: Braze
Location: New York City, NY
Posted Date: 30 Oct 2025

Technical Project Manager – Agentic AI Deployments

YOUR MISSION: We are looking for a Technical Project Manager (TPM) to lead medium to high complexity deployments.../context strategy, and conversational tuning. Collaborate with Sales, Solution Engineering, Product, and Support to ensure...

Company: Parloa
Location: New York City, NY
Posted Date: 23 Nov 2025

Sr. Product Manager, Onboarding & Safety

We're seeking a Senior Product Manager to lead our onboarding and safety initiatives, making account management a strategic... legislation Lead strategy for age verification and minor protection features, setting the standard for how Twitch protects young...

Company: Twitch
Location: New York City, NY
Posted Date: 22 Nov 2025

Sr. Direct Marketing Manager (ABM)

. We’re looking for a Senior Marketing Manager to join us. Reporting directly to the VP of Marketing, you’ll own a strategic... with CX, Ops, and Finance leaders at eCommerce brands, strengthening relationships across our ecosystem, and ultimately...

Company: Chargeflow
Location: New York City, NY
Posted Date: 21 Nov 2025

Account Manager, Customer Experience (B2B)

is a plus.** What we are looking for: Amsive is hiring an Account Manager, Customer Experience, with prior experience in the Digital Marketing space... looking for an Account Manager with a passion for online and offline marketing, a propensity to problem-solve, phenomenal attention to detail...

Company: Amsive
Location: New York City, NY
Posted Date: 09 Nov 2025

Sr. Product Release Manager, Product Release, Service Programs, and Operations

Release Manager, Global Release Management to lead release management globally for advertising products, tools and services... to launch, and maintain successful ad products. The candidate will have high standards for themselves and everyone they work...

Company: Amazon
Location: New York City, NY
Posted Date: 29 Oct 2025

Manager, Customer Experience Operations

Experience Operations Manager, you'll lead and support a team of Customer Experience Leads and Coordinators who show up every day... both the patient experience and the day-to-day lives of your team. What You'll Do: Lead, coach, and develop a group of CX...

Company: RO
Location: New York City, NY
Posted Date: 09 Oct 2025
Salary: $104600 - 125000 per year

GSI Partnerships Manager - (Conversational AI & Agentic AI)

YOUR MISSION: As our GSI Partnerships Manager, your mission is to establish, manage, and expand strategic... joint business plans with GSI partners, aligning on market strategy, solution roadmaps, consumption targets, and account...

Company: Parloa
Location: New York City, NY
Posted Date: 04 Oct 2025

Product Marketing Manager, Site Merchandising, Luxury Stores

Description We're seeking a savvy marketer to own the content, curation, and site merchandising strategy for Luxury..., curating product stories, partnering with tech teams to refine the CX (e.g., selection, filters), reporting on performance...

Company: Amazon
Location: New York City, NY
Posted Date: 25 Sep 2025

Senior Vice President, OCX Strategist

support to in-line CX Strategists who are dedicated to those AOR books of business. Additionally, you will play a product... Transformation, OCX Strategy, & OCX Implementation Lead Client Transformation: Orchestrate SME team members and client...

Company: Syneos Health
Location: New York City, NY
Posted Date: 15 Nov 2025

Creative Strategist

. You’d Be a Fit If You: You have 2–5 years of experience in creative strategy, content, or performance roles You’ve scaled creative..., and CX to ensure creative integration and effectiveness Use AI to accelerate creative ideation, copywriting, and production...

Company: Raycon, Inc.
Location: New York City, NY
Posted Date: 19 Sep 2025