Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals... in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact...
and interfaces. Experience working in a call center technology team. NICE Engage Certification preferred. CCNA and MCSE..., for enterprise contact centers. The position combines technical and business responsibilities, requiring engagement with clients...
, contact center, and Voice AI industry trends. Scope, design, and build multi-product solution architecture and compelling... solutions across multiple product areas within a CPaaS or contact center platform. Confidence influencing and engaging...
to define process and build programs Desired: Deep experience in solutioning Enterprise Contact Center use cases..., and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as our next Senior...