to work the night shift and on weekends Select VoiceCom is an American and Australian-owned company providing call center... candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday). Required Skills: Project...
is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service..., only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday)....
administration, hospitality, or a related field. At least 3 years of experience in reservations, customer service, or a call center...
administration, hospitality, or a related field. At least 3 years of experience in reservations, customer service, or a call center...
call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working...
reports for management. Coaching and Feedback: Providing actionable feedback and coaching to call center agents based... quality monitoring feedbacks in call centre sales domain Responsibilities: Monitoring and Evaluation: Listening to live...
reports for management. Coaching and Feedback: Providing actionable feedback and coaching to call center agents based... quality monitoring feedbacks in call centre sales domain Responsibilities: Monitoring and Evaluation: Listening to live...
VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first... in providing feedback that would improve overall quality of performance Participates in call calibrations, monitoring with client...
and Australian-owned company providing call center services. While our main goal is to provide first-class service... that would improve overall quality of performance Participates in call calibrations, monitoring with client and operations team expert...
The Coaching Manager is a trusted subject matter expert that acts as an advisor to call center Site Directors. The... tools and resources available to call center management and employees Manage multiple cross-functional learning...
Graduate Work Experience: Minimum 1 year experience in coaching or leading a sales team (preferably in call center...
) OR a College Graduate · With or without call center experience · Experience in similar role may be required in specific... customer satisfaction in all calls Ensure accurate documentation of each call Attend to customer queries, concerns...
Graduate Work Experience: Minimum 1 year experience in coaching or leading a sales team (preferably in call center...
customer satisfaction in all calls Ensure accurate documentation of each call Attend to customer queries, concerns... and complaints and provide first time call resolution Escalate calls to proper parties following proper protocols Ensure compliance...
providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly... feedback that would improve the overall quality of performance. Participates in call calibrations, monitoring with the client...
is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service... team in providing feedback that would improve the overall quality of performance. Participates in call calibrations...
: · Bachelor’s degree or a minimum of 5 years of experience in Sales, Financial Services, or a Call Center environment...-time call listening to provide sharp, actionable coaching that accelerates team performance and customer engagement...
SOP defined/information available in knowledge management portal. Neutral Voice and Accent and call management Domain... appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot...
expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions... customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than...
expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions... customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than...