by going the extra mile Keep records of all conversations in our call center database in a comprehensible way Updates...
by going the extra mile Keep records of all conversations in our call center database in a comprehensible way Updates...
by going the extra mile Keep records of all conversations in our call center database in a comprehensible way Updates...
etiquette Good command of the English language Awesome people skills A genuine interest in the call center industry Hunger...
options. This is NOT a sales role. Requirements: Minimum 6 months experience in a call center position or retail...
Description This is a contract role for a call center sales and service consultant based in the Johannesburg...
This is a contract role for a call center sales and service consultant based in the Johannesburg Metropolitan area. The...
Minimum 2 years of contact center experience Experience in reservations, sales, or a travel company (highly desirable...-call resolution for guest inquiries Conduct customer needs analysis and provide tailored solutions Offer after-sales...
committed to the development of call center staff. Key Responsibilities To assist in managing the day to day operations... of the +- 200 Collections staff members based in the Pretoria Call Centre (early stage outbound and inbound), ensuring...
experience through a variety of customer contact channels. Focus on first call resolution, migration of contacts to digital... penetration. Leads and manages the customer service contact center and looks for opportunities to expand customer base...
with some levels of development and scripting Documentation Education & Experience: 5 years in Call Center systems, agent...
below vacancy out. Job Description We are searching for a dedicated, supportive call center supervisor who can coach and motivate... call center representatives as they field calls from clients. The call center supervisor will manage employees and assist...
PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor...’s Real time Management of the dialer to ensure optimal agent productivity. Identify and communicate any data anomalies...
Job Summary PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design... and adherence to set KPI's Real time Management of the dialer to ensure optimal agent productivity. Identify and communicate...