We are looking for a motivated and skilled Call Center Agent to join our team in Al Muhammadiyah, Riyadh. As a key..., with excellent verbal and written communication skills. Prior experience in a call center or customer service role, ideally...
and ensure timely resolution Operational Efficiency: Develop and implement call center processes and procedures for voice... for both inbound and outbound operations Reporting and Analysis: Analyze call center metrics (e.g., call volume, resolution time...