Responsible to ensure excellent customer service provided to all customers via telephone calls. Responsible in providing effective and efficient services towards customers' satisfaction and to manage, ensure all inquiries or complaints rece...
field. Preferably with at least 2-3 years' experience in the call center industry, a similar role is an advantage. High...Telecontinent Hiring! Full Time Technical Support Executive (Level 2) in WP Kuala Lumpur, Earn up to MYR...
experience in a call center and/or customer service role in the servicing industry. Experience in handling international calls... achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
experience in a call center and/or customer service role in the servicing industry. Experience in handling international calls... achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
experience in a call center and/or customer service role in the servicing industry. Experience in handling international calls... achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
in a Shared Services Center (SSC) or Business Process Outsourcing (BPO) environment, particularly in call center operations... experience or call center management experience is preferred Fresh graduates are welcome to apply. Must have high proficiency...
Job Description Conduct evaluations of Call Center and Customer Service interactions to ensure adherence to quality... standards. Implement and maintain Quality Assurance processes and protocols. Evaluate the performance of Call Center...
. Proven working experience in the related field is preferred, especially in the call center, online trading...
and proactively shares best risk management practices. Requirements: At least 1-3 year(s) of working experience in call center... Contact Centre Officer through call buddying. Participate in training to ensure continuous enhancement of skills and knowledge...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer - Plan and organize Contact Center (CC... for a Customer Service Representative (CSR): Average Handling Time (AHT) Attendance Punctuality Customer Satisfaction Survey Call...
1 year of working experience in a call center and/or customer service role in the servicing industry. Experience... achieves Service Level Agreements (SLA) and maintain cost effective management. Customer - Plan and organize Contact Center (CC...
1 year of working experience in a call center and/or customer service role in the servicing industry. Experience... achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
achieves Service Level Agreements (SLA) and maintain cost effective management. . Customer - Plan and organize Contact Center...) . Attendance . Punctuality . Customer Satisfaction Survey . Call Quality . Test/Assessment . SL . Calls Abandon The essential...
achieves Service Level Agreements (SLA) and maintain cost effective management. . Customer - Plan and organize Contact Center...) . Attendance . Punctuality . Customer Satisfaction Survey . Call Quality . Test/Assessment . SL . Calls Abandon The essential...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center...) Attendance Punctuality Customer Satisfaction Survey Call Quality Test/Assessment SL Calls Abandon The essential duties...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center...) Attendance Punctuality Customer Satisfaction Survey Call Quality Test/Assessment SL Calls Abandon The...
or university. Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry... achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center...
or university Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry... achieves Service Level Agreements (SLA) and maintain cost effective management Customer – Plan and organize Contact Center (CC...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center...) Attendance Punctuality Customer Satisfaction Survey Call Quality Test/Assessment SL Calls Abandon The...
service / call center (BPO) experience is an added advantage Tanggungjawab Working Hours ： 9 working hours per day... Solving Active Listening Communication Skills Call Center Experience Cara nak pergi ke Agensi Pekerjaan Talentconsult Sdn...