Responsible to ensure excellent customer service provided to all customers via telephone calls. Responsible in providing effective and efficient services towards customers' satisfaction and to manage, ensure all inquiries or complaints rece...
, and additional rest arrangements provided) Minimum 6 months customer service / call center (BPO) experience is an added advantage... Mandarin Language Proficiency Customer Service Problem Solving Active Listening Communication Skills Call Center Experience...
Job Description Requirements Fresh graduate are encouraged to apply Strong understanding of call center operations, customer service... best practices, and multichannel support dynamics. Experienced in quality assurance within a call center or customer service...
experience in a call center and/or customer service role in the servicing industry. Experience in handling international calls... achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
experience in a call center and/or customer service role in the servicing industry. Experience in handling international calls... achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
experience in a call center and/or customer service role in the servicing industry. Experience in handling international calls... achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
. Proven working experience in the related field is preferred, especially in the call center, online trading...
and proactively shares best risk management practices. Requirements: At least 1-3 year(s) of working experience in call center... Contact Centre Officer through call buddying. Participate in training to ensure continuous enhancement of skills and knowledge...
Job Description Conduct evaluations of Call Center and Customer Service interactions to ensure adherence to quality... standards. Implement and maintain Quality Assurance processes and protocols. Evaluate the performance of Call Center...
in a Shared Services Center (SSC) or Business Process Outsourcing (BPO) environment, particularly in call center operations... experience or call center management experience is preferred Fresh graduates are welcome to apply. Must have high proficiency...
achieves Service Level Agreements (SLA) and maintain cost effective management. . Customer - Plan and organize Contact Center...) . Attendance . Punctuality . Customer Satisfaction Survey . Call Quality . Test/Assessment . SL . Calls Abandon The essential...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer - Plan and organize Contact Center (CC... for a Customer Service Representative (CSR): Average Handling Time (AHT) Attendance Punctuality Customer Satisfaction Survey Call...
1 year of working experience in a call center and/or customer service role in the servicing industry. Experience... achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
1 year of working experience in a call center and/or customer service role in the servicing industry. Experience... achieves Service Level Agreements (SLA) and maintain cost effective management. Customer - Plan and organize Contact Center (CC...
achieves Service Level Agreements (SLA) and maintain cost effective management. . Customer - Plan and organize Contact Center...) . Attendance . Punctuality . Customer Satisfaction Survey . Call Quality . Test/Assessment . SL . Calls Abandon The essential...
service / call center (BPO) experience is an added advantage Tanggungjawab Working Hours ： 9 working hours per day... Solving Active Listening Communication Skills Call Center Experience Cara nak pergi ke Agensi Pekerjaan Talentconsult Sdn...
1 year of working experience in a call center and/or customer service role in the servicing industry. Experience... achieves Service Level Agreements (SLA) and maintain cost effective management Customer - Plan and organize Contact Center (CC...
1 year of working experience in a call center and/or customer service role in the servicing industry. Experience... achieves Service Level Agreements (SLA) and maintain cost effective management. Customer - Plan and organize Contact Center (CC...
Penerangan Kerja Kelayakan Fresh graduate are encouraged to apply Strong understanding of call center operations, customer... service best practices, and multichannel support dynamics. Experienced in quality assurance within a call center or customer...
or university Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry... achieves Service Level Agreements (SLA) and maintain cost effective management Customer – Plan and organize Contact Center (CC...