customer satisfaction in all calls Ensure accurate documentation of each call Attend to customer queries, concerns... and complaints and provide first time call resolution Escalate calls to proper parties following proper protocols Ensure compliance...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of a group of call center associates including work and attendance monitoring in accordance with organization policy...
providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly... feedback that would improve the overall quality of performance. Participates in call calibrations, monitoring with the client...
or any Finance function. Knowledge of Finance ERP System (SAP/Ariba/Dynamics). Inbound/Outbound Call Handling. Email/Query... opportunities to all and values diversity. © 2025 Wipro Limited × Cookie Consent Manager When you visit any website, it may...
is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service... team in providing feedback that would improve the overall quality of performance. Participates in call calibrations...
SOP defined/information available in knowledge management portal. Neutral Voice and Accent and call management Domain... appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot...
features to enhance troubleshooting capabilities and improve overall client engagement. Analyze call logs to detect... opportunities to all and values diversity. © 2025 Wipro Limited × Cookie Consent Manager When you visit any website, it may...
expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions... customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than...
expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions... customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than...
subjects and SHS Graduate with or without BPO experience. Experience in call center will be an advantage. Healthcare... × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form...
subjects and SHS Graduate with or without BPO experience. Experience in call center will be an advantage. Healthcare... Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies...
subjects and SHS Graduate with or without BPO experience. Experience in call center will be an advantage. Healthcare... × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of a group of call center associates including work and attendance monitoring in accordance with organization policy...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal...
Educational Development (GED) certificate or equivalent in relevant work experience desired With or without call center... and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need ͏ Build capability to ensure...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal...
and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents... resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids...
OR completed at least 2 years in college (with no back subjects) OR a College Graduate · With or without call center experience... and ensure customer satisfaction in all calls · Ensure accurate documentation of each call · Attend to customer queries...
of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching... of a group of call center associates including work and attendance monitoring in accordance with organization policy...