consistently through strong leadership and data-driven strategies. What You'll Do Lead, coach, and mentor a team of sales... coaching, and performance reviews Manage day-to-day team operations including schedule adherence, queue management...
We're looking for an experienced Team Leader to manage daily operations, coach and develop team members, and ensure... performance excellence for our travel account. What You'll Do: Lead and support Team Leads and full-time employees in meeting...
in a dynamic, fast-paced environment. KEY RESPONSIBILTIES Lead, inspire, and empower a team of Sales Representatives to exceed... and call trends to craft strategies that boost results. Collaborate with Quality, Operations, and Training teams to ensure top...
and deliver impactful finance-focused training programs that support business goals. The Role: Business Finance Excellence Lead... spearheads operations excellence, focused on steady state programs implementation, such as training and development, stakeholder...
Lead spearheads operations excellence, focused on steady state programs implementation, such as training and development... communications management for stakeholders and business finance units. The role ensures the Business Finance Competency Center...
leadership role. At least 3-5 years of experience managing projects in a BPO or call center environment. Proven ability to manage...We are seeking a Training & Quality Lead (Project Management) to oversee learning initiatives and continuous...
! We are looking for a highly skilled PH-based Lead Five9 Engineer and Business Analyst to support a major cloud contact center transformation... lead technical resource and business analyst for the Five9 deployment, including the retirement of legacy contact center...
Qualifications Experience working with stakeholders managing customer care, call center, and/or back office operations Experience... internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team...
management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage... assurance frameworks for Customer Service, Billing, and Collections . The Customer Excellence team is crucial to maintaining...
, and shared success — we call it One Sutherland. Job Description We are looking for a Lead – Real Time Analyst who thrives... offers a fulfilling career path with high visibility and impact. As a Lead RTA, you will be the heartbeat of daily operations — ensuring...
— we call it One Sutherland. Job Description: We are looking for a Lead – Real Time Analyst who thrives in fast-paced... visibility and impact. As a Lead RTA, you will be the heartbeat of daily operations — ensuring service levels...
API call volumes Execute large-scale data operations using Data Loader, Workbench, and ETL tools for migrations... rules, and integration user configurations Team & Stakeholder Management (30%) Lead a team of 2-3 Salesforce developers...
Excellence Lead spearheads operations excellence, focused on steady state programs implementation, such as training... Competency Center operates optimally in delivering impact to its stakeholders thru seamless implementation of people development...
and a performance-driven team Fast career mobility with opportunities to lead sourcing teams Autonomy, ownership, and zero bureaucrac... your relevant experiences. Intake call with the HR team. Online assessment. Final interview with the department manager....
Operations Manila, Philippines Sales Account Executive Thrive as a Sales Account Executive. Call and email librarians... preferred). Experience, Education, Age Minimum of 2-3 years sales experience in a call center environment, with an experience...
to help drive overall business results in addition to team results. What You Will Do Lead and manage a team of approximately... Collaborate with business partners to ensure seamless scheduling of associates and business operations Lead strategic operational...
processed by peers as part of cross utilization approach. · Responsible for contacting SME's, QAs, Team Lead... as needed to obtain complaint closure. · Responsible in timely escalation of significant events to the Team Lead · Keeps oneself...
meetings/teams. Experience, Education, Age Minimum of 2 years sales experience in a call center environment, with an experience...Operations Manila, Philippines Sales Development Representative About Us Full Potential Solutions (FPS...
activities Experience in supporting call-center operations Experience using Microsoft Office Suite products such as Excel, Access... relationships and partner effectively across diverse internal organizations Proven ability to lead & develop team of technically...
Summary The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates.... Description Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates...