Call Center Rep needs 2+ years experience Call Center requires: Excel (Sheet or formula) DVI(Software... for job lookup/ordering) Incoming/outgoing calls High volume calls Call Center duties Assists customers telephonically and non...
all resources, including the call specific applications, to obtain the correct answer for the customer. · Document all actions... in the appropriate call tracking system. · Identify and relay to Team Leader areas for improvement within the inquiry...
years of customer service experience required; does not need to be in a call center position. Computer skills: experience...
years of customer service experience required; does not need to be in a call center position. Computer skills: experience...