Assurance Administration (preferred) Experience Minimum 2 years’ experience in a call centre environment as a QA Hands... feedback and training to improve agent performance and customer experience. Support: Assist with customer service tasks when...
& cooperative attitude. Detail orientated and ability to multi-task. Experience of working in a call center or sales. Preferably... more than 1 year of call center experience. Experience of working with sensitive information. Ability to adapt to changes...
12 Good computer skills (MS Outlook, Word) Customer Care / Call Centre certificate would be an advantage Motor..., confidently navigating screens to search, create, view and update Customer records, controlling the call through to resolution...
12 Good computer skills (MS Outlook, Word) Customer Care / Call Centre certificate would be an advantage Motor..., confidently navigating screens to search, create, view and update Customer records, controlling the call through to resolution...
: At least 3 years call centre sales experience 1-year outbound call centre sales experience 2 years motor and home sales...
) Requirements: At least 3 years call centre sales experience 1-year outbound call centre sales experience 2 years motor...
✅ NQF Level 5 certificate (non-negotiable) ✅ 2-3 years of experience in a banking call centre environment, handling high...
responsibilities, acquire and demonstrate relevant new knowledge. Your expertise: 2 – 3 years Call Centre experience in support... required Exceptional customer satisfaction levels First call resolution approach Learning, Growth and Innovation Willing to accept new...
) Requirements: 2 years of call centre sales experience 1 year of Warranty/VAPS experience is essential Fluency in English...
computer literacy (Microsoft Office, email, etc.) Experience Required: 12 years experience in a call centre or financial... and sustainable repayment arrangement Basic understanding of vehicle finance terms Ability to manage high call volumes and remain...
if required Basic computer literacy (Microsoft Office, email, etc.) Experience Required: 1–2 years’ experience in a call centre... and sustainable repayment arrangement Basic understanding of vehicle finance terms Ability to manage high call volumes and remain...
. Your expertise: 2 - 3 years Call Centre experience in support role Strong Admin skills OEM or dealer experience Fluent... service level Shift work required Exceptional customer satisfaction levels First call resolution approach Learning...
responsibilities, acquire and demonstrate relevant new knowledge. Your expertise: 2 – 3 years Call Centre experience in support... required Exceptional customer satisfaction levels First call resolution approach Learning, Growth and Innovation Willing to accept new...
period, FAIS Fit & Proper) Requirements: 2 years of call centre sales experience 1 year of Warranty/VAPS experience...
. They are looking for someone with at least 1 year of recent experience within the Insurance Call Centre space. The role will start asap. Please be prepared...
insurance space. The position reports directly to the Call Centre Manager. Position Overview: The main focus of the position... management and monitoring and of the Insurance sales team on the following: FAIS and FICA compliance of the Insurance agent...
’s contact details. Call Centre agents must be category B FAIS accredited. Where the call centre agent is not yet accredited...Our Call Centre Department is looking for Customer Orientated and self-reliant individuals to join their Call Centre...
insurance space. The position reports directly to the Call Centre Manager. Position Overview: The main focus of the position... management and monitoring and of the Insurance sales team on the following: FAIS and FICA compliance of the Insurance agent...
environment or Call Centre Sales environment preferred FAIS Regulatory examination for Representatives (RE5) and (RE1) for Key... compliance with the company's quality systems and offer daily feedback via verbal & written communication. Evaluating Call...