to businesses, is seeking a Level 2 Service Desk Agent to provide advanced remote technical support for their clients' VOIP.... Ticket Management: Receive, log, and update all service desk tickets accurately via the ticketing system, adhering...
Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational...
. Monitor and manage service desk queues, ensuring that all tickets are managed within the established SLAs. Communicate... with service desk ticketing systems and remote support tools. Must have CompTIA A+ and CompTIA N+ certificates Must have ITIL...
connections. Experience as a guest service agent/front desk receptionist in a hotel. Professional verbal and written...Reporting to the Night Manager, as a Night Guest Service Agent, you will provide all hotel guests and patrons...
Required: NQF Level 4: Grade 12 (National Senior Certificate) 1-year experience as a Contact Centre Agent in a customer service...The Junior Contact Centre Agent will be responsible for servicing stakeholders telephonically and via...
**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional... as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field...
Service Desk responsibilities, ensuring high levels of customer satisfaction and operational efficiency. Key.... Log, analyze, and resolve incidents and service requests using the ITSM system. Deliver desk-side and Tech Lounge support...