, and cloud solutions to businesses, is seeking a Level 2 Service Desk Agent to provide advanced remote technical support... and network connectivity. Ticket Management: Receive, log, and update all service desk tickets accurately via the ticketing...
Job Summary Service Desk Agents are responsible for handling calls from new and existing customers regarding... service level Shift work required Exceptional customer satisfaction levels First call resolution approach Learning...
Service Desk Agents are responsible for handling calls from new and existing customers regarding a variety of requests... modules and all IT related functions within TSAM environment. What you’ll do: Customer Optimal service level Shift work...
Service Desk Agents are responsible for handling calls from new and existing customers regarding a variety of requests... modules and all IT related functions within TSAM environment. What you’ll do: Customer Optimal service level Shift work...