a Call Quality Analyst with 3+ years’ experience in contact center QA. You will evaluate calls, monitor performance metrics... and coaching recommendations. Prepare quality reports for leadership. Qualifications: Bachelor’s in Communications, Business...
a Call Quality Analyst with 3+ years’ experience in contact center QA. You will evaluate calls, monitor performance metrics... and coaching recommendations. Prepare quality reports for leadership. Qualifications: Bachelor’s in Communications, Business...
Job Description: AxisPhone: Quality/Control/Day 2/CX - Analyst INTERNAL USAGE: No. of Vacancies: Reports... to: AxisPhone: Call Quality Lead Is a Team leader? No Team Size: Grade: Manager/Senior Manager Business: Retail Operations...
Jobs Job Description Apply now Start Please wait... Job Title: Associate Analyst City: Chennai State/Province: Tamil Nadu Posting Start Date: 12... to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding...
or projects and shares expertise. Job Description Position: Workday Technical Analyst 4 Experience: 8 years to 11.5 years... and within budget. Works with Quality Assurance team to determine if applications fit specification and technical requirements...
The Engineer Sr Analyst is an intermediate level position responsible for a variety of engineering activities including... Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned...
Jobs Job Description Apply now Start Please wait... Job Title: Associate Analyst City: Chennai State/Province: Tamil Nadu Posting Start Date: 12... to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding...
and complete after-call work Production: * Take calls (voice) or process complex transactions (data) Quality: * Perform quality... effectively and efficiently process the transactions assigned in a timely manner and ensure that quality of output and accuracy...
Responsibilities 1. To adhere to quality standards, regulatory requirements and company policies. 2. To provide support for complex.... 3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst. 4...