other responsibilities as assigned by the QA Manager. Required Skills and Qualifications Have worked as a Quality Assurance Analyst over...Immediate Superior / Reports to: Call QA Team Lead / QA Manager Location: Philippines - Remote / Work from Home (Night...
About the job: Quality Compliance Analyst - Senior Associate (MOA Pasay) | Onsite Work Setup: 100% onsite (MOA Pasay...) Requirements: 2nd Year College / 72 Units | Bachelor's Degree (Any Course) 1 year as a quality analyst in BPO Essential...
About the job: Quality Compliance Analyst - Senior Associate (MOA Pasay) | Onsite Work Setup: 100% onsite (MOA Pasay...) Requirements: 2nd Year College / 72 Units | Bachelor's Degree (Any Course) 1 year as a quality analyst in BPO Essential...
About the job: Quality Analyst - Travel Sales (Cebu) | Onsite Nature Of the Account: Travel Sales Start Date: ASAP... quality monitoring feedbacks in call centre sales domain Responsibilities: Monitoring and Evaluation: Listening to live...
About the job: Quality Analyst - Travel Sales (Cebu) | Onsite Nature Of the Account: Travel Sales Start Date: ASAP... quality monitoring feedbacks in call centre sales domain Responsibilities: Monitoring and Evaluation: Listening to live...
: Qualifications · At least 1 year Quality Analyst Experience in a Call Center Setting. · Technical Proficiency: Strong computer... of truth · High performance delivery on all quality parameters. · Audit chats/email interactions on product/process...
Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities... support of at least one account of project within a portfolio account. Responsibilities Ability to use Call Recording...
of dedication, stability, and teamwork. As the business expands, we seek to hire a Quality Analyst to join our growing company... but not required Proven work experience as a Quality Analyst or similar role Excellent communication skills, both written and verbal...
Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our NOC associates.... Perform quality review and audits of cases, dispatches and calls within the NOC Participates in design of call monitoring...
experience in a call center and at least 1 year within the quality role with impeccable performance. Proficiency with MS Office...The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back...
experience in a call center and at least 1 year within the quality role with impeccable performance. Proficiency with MS Office...The Customer Experience Analyst conducts transaction monitoring of frontline agent&aposs calls, e-mails, chat...
Overview The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company... as assigned. Qualifications Minimum 1 year previous experience as a Quality Analyst (for External) Minimum 1 year previous...
Overview The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company... as assigned. Qualifications Minimum 1 year previous experience as a Quality Analyst (for External) Minimum 1 year previous...
as a Quality Analyst Manager or a similar role in a call center environment. Strong knowledge of quality assurance methodologies...Overview: BPORelations is looking for a Quality Analyst Manager to oversee the quality assurance program for a Lead...
with a Healthcare RCM company in their search for an AR Quality Analyst based in Pasig. Salary Range : up to ₱55,000 Work Setup... and proactive AR Quality Analyst to join our team. This role plays a vital part in monitoring and improving quality standards...
with a Healthcare RCM company in their search for an AR Quality Analyst based in Pasig. Salary Range: up to ₱55,000 Work Setup... and proactive AR Quality Analyst to join our team. This role plays a vital part in monitoring and improving quality standards...
Position: Quality Analyst - Travel Sales (Cebu) | Onsite Account Type: Travel Sales Start Date: ASAP Support... in providing quality monitoring feedback within a call center sales environment Key Responsibilities: Monitoring & Evaluation...
Position: Quality Analyst - Retail (Cebu) | Onsite Account Type: Retail Start Date: August 15 Support Type: Voice...: Undergraduate or college graduate Work Experience: Minimum of 2+ years as a QA Analyst within a BPO environment, preferably...
in providing feedback that would improve overall quality of performance Participates in call calibrations, monitoring with client... and operations team expert on product support, escalations, verifications Coach and develop agents on quality, customer satisfaction...
that would improve overall quality of performance Participates in call calibrations, monitoring with client and operations team expert... on product support, escalations, verifications Coach and develop agents on quality, customer satisfaction and policies...