TITLE: ACCOUNT MANAGER (BPO) (Cape Town) We are seeking an experienced Account Manager with exceptional client... relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns...
Our client has an opportunity available for a Sales Support Team Manager based in Cape Town. Requirements: Fluent... in English. Matric 4+ years administration in a call centre environment and call centre experience- essential. Knowledge...
Workforce Optimisation Manager to lead and manage all aspects of Workforce Management across our contact center operations...-scale operations (500+ FTE), in-and outbound, multi-channel Contact Centre environment at a managerial level. Solid...
We are looking for a strategic and results driven Workforce Optimisation Manager to lead and manage all aspects... of Workforce Management across our Contact Centre operations. This includes forecasting, scheduling, real time management, capacity...
as well as complaints Assist with management or reporting of Monitoring Centre hub for the CID Assist or reporting...
or broader financial services industry an advantage. Knowledge and Skills IT/Systems/Tools: Call Centre/Support Desk systems...
as well as complaints Assist with management or reporting of Monitoring Centre hub for the CID Assist or reporting...
or broader financial services industry an advantage. Knowledge and Skills IT/Systems/Tools: Call Centre/Support Desk systems...
IT/Systems/Tools: Call Centre/Support Desk systems/software program technology MS packages (i.e. Email, Teams, Word...
or broader financial services industry an advantage. Knowledge and Skills IT/Systems/Tools: Call Centre/Support Desk systems...
, training guides, and talking points for front-line staff and call centre teams. Ensure that policies and processes...
Centre, or SOC environment 12 years in a supervisory or lead role in a 24/7 operation Strong grasp of incident escalation...
Job Description : Manages maintenance activities for the upkeep of the shopping centre, offices and general areas...
of Cape Town and offers a great package with benefits. This is an on-site position at the Distribution Centre, Monday... experience in a management position at a Distribution Centre, with specific experience related to deliveries to secondary...
and Procurement related modules. Report to the Head of SAP Centre of Expertise, a unit within the Applications Platform portfolio...
marketing team to ensure that all digital efforts align with the retail shopping centre’s brand strategy. Requirements... property promotion. Ensure all digital content aligns with the retail shopping centre’s brand strategy. Website...
on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced...
on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced...
Our client in the BPO Call Centre is urgently looking for a Network Manger: This is a SME (Subject Matter Expert...
YOU WILL NEED 3-5 years outbound sales campaign management Experience in the Contact Centre environment Good networking...