capability development by encouraging participation in trainings, webinars, and other learning programs provided by Channel... will be carried out by the vendor for criminal survey rating and help develop actions items to better improve channel help desk...
Job Summary This role will be integral part of various capital markets operations functions ranging from Client lifecycle Management Data Management Compliance Operations transaction processing which includes trade booking clearing trade co...
and orally. What You'll Be Doing Configuration of omni-channel contact center, teams, services, and skills Configuration of voice... clients. Attain quarterly and annual objectives assigned by management. What You'll Bring To The Role 1 to 2 years helpdesk...
and scalable as the business grows. The ideal candidate is a systems-thinker with strong operational instincts, hands-on helpdesk... and surface patterns. Helpdesk & System Management Audit, optimize and maintain business rules and workflows in the helpdesk...
, and always looking for ways to help the members of our Thumbtack teams. What you will do Take ownership of global helpdesk tickets. Familiar... with the following systems: Salesforce, Genesys, ObserveAI, MavenAGI, Omni Channel (proprietary tool native to Salesforce...