and resolution, advise on SLA performance both internally and externally and develop improvement plans to address chronic client... Stay current with industry and client trends and maintain a strong knowledge of Visa products and services. Represent...
processes related to client onboarding, offboarding, reporting, and ongoing management of client and users that the GCR Team... for Visa's Global clients and processors in a 24x7 support model using shared services best practices to exceed client...
The Client Support Analyst acts as the initial point of contact for clients seeking assistanceand oversees the initial... effectively to meet client needs. Collaborate with peers to efficiently deliver issue resolution. Route complex issues to higher...
resolution or identifying and setting client expectation for follow-up during the initial client calls. Accountable... client impact issue and provide resolution/ recommendations Lead project implementation and support internal functional...
incoming client calls and client queries via web portal and emails, provide client resolution or identifying and setting client... and are committed to creating a workplace that looks like the world that we serve. The Chief Client Office (CCO) is focused...
resolution or identifying and setting client expectation for follow-up during the initial client calls. Accountable... client impact issue and provide resolution/ recommendations Lead project implementation and support internal functional...
resolution or identifying and setting client expectation for follow-up during the initial client calls. Accountable... client impact issue and provide resolution/ recommendations Lead project implementation and support internal functional...
appropriate support departments. Communicate the outage or issue to the supported client counterparts until the resolution...Transcom is looking for talented individuals like you to join our awesome team! Be the next Real Time Analyst...
process and fulfill all Move, Add, and Change (MAC) requests for client accounts, including user provisioning, device... providers while meticulously tracking progress to ensure a timely resolution. Proactively document troubleshooting steps...
process and fulfill all Move, Add, and Change (MAC) requests for client accounts, including user provisioning, device... providers while meticulously tracking progress to ensure a timely resolution. Proactively document troubleshooting steps...
in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Senior Billing Analyst relates...'s best interest. The Senior Billing Analyst provides world class service to our customers by promptly answering a full range...
efficiency and optimization to global Client Success care. In our Quality Support Operations practice, our Sr.Quality Analyst... and care that help client facing teams reimagine their training, communication, business, and organizational processes to bring...
requests for assistance or issue resolution. Uses established procedures and tools to help client more effectively use Epic... Analyst 3 provides the coordination and support of the Service Management Escalation process for all Severity One incoming...
requests for assistance or issue resolution. Uses established procedures and tools to help client more effectively use Epic... Analyst 3 provides the coordination and support of the Service Management Escalation process for all Severity One incoming...
on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when... Industry with superior operations processing and client services support in an environment that minimizes risk and cost...
phone, email, or in-baskets to pinpoint root cause with a goal of First Contact Resolution (FCR). Partner with patients... care or urgent issues. Document investigations and resolutions in a timely manner, using research to quickly understand...
hands on training for new staff and cross training for experienced staff Ensures response/resolution is completed... within the established deadlines/SLDs and appropriate priority levels are applied to key client deliverables Provide input...
Resolution (FCR). Partner with end users by guiding through problem solving or workflow training processes. Document issue... high-priority issues to appropriate team for patient care or urgent issues. Document investigations and resolutions...
Resolution (FCR). Partner with end users by guiding through problem solving or workflow training processes. Document issue... high-priority issues to appropriate team for patient care or urgent issues. Document investigations and resolutions...
Resolution (FCR). Partner with end users by guiding through problem solving or workflow training processes. Document issue... high-priority issues to appropriate team for patient care or urgent issues. Document investigations and resolutions...