Job Description: Manage end-to-end client complaints (bookings, cancellations, refunds, travel services) using ERP..., ensuring timely resolution and root cause analysis. Develop and enforce SOPs for all client-facing processes, conduct audits...
. Job Description The Manager, Client Services is responsible for assisting the Elite Banking business segments with daily operational... matters as well as providing high level of customer service to new and existing clients. The Manager, Client Services...
. Job Description The Manager, Client Services is responsible for assisting the Elite Banking business segments with daily operational... matters as well as providing high level of customer service to new and existing clients. The Manager, Client Services...
. Also support in mitigating the factors that resulted in the client complaint/ grievance. Collect appropriate documentation... in the preparation of timely and accurate statements and reports to meet department requirements, policies, and quality...