product/services and process training for clients and other employees. May conduct service meetings at client sites.... Represents IQVIA on external client projects. May mentor and lead other client service reps and represent the manager...
or as a specialist on specific products/services. Essential Functions Ensures the contract fulfillment to specifications of basic... and routine reports for defined customers. Reviews client data requirements with the appropriate internal resource to ensure...
Professional lead individual contributor role Applies advanced knowledge and understanding of concepts, principles... project objectives Acts as a mentor to junior team members The Client Productivity Senior Engineer works at the highest...
As a Service Delivery Lead and Assistant Director, you will provide oversight and management for all Brand & Marketing, BMC in GDS... resources supporting the US BMC team. Aligned to the US BMC Operations lead, you will play a critical role in ensuring...
BU Core Business Services (CBS) Finance Lead you will be the financial advisor to the Finance as well as function leaders... opportunity to be a part of the GDS Enablement Services (ES) Finance organization. ES Finance delivers high value finance advisory...
Description The Service Desk Team Lead will oversee and guide a team of Senior Service Desk Analysts to deliver... client satisfaction, and ensuring the team meets organizational goals and service level agreements (SLAs). The leader...
of the work. Serve as a change champion and lead change management activities within People Services and build the plan... for continuous improvement within the People Services org that is always thinking about how to optimize this process. What you'll...
The Service Desk Team Lead will oversee and guide a team of Senior Service Desk Analysts to deliver exceptional... technical support and customer service. This role involves driving excellence, fostering team growth, maintaining high client...
for innovation and automation excellence into the Support team to promote a 5-star customer service People Lead, mentor, and motivate..., empathy, and effective client communication. Manage team schedules and workloads to optimize productivity and ensure coverage...
Responsible for overseeing the delivery of services to clients, ensuring they meet quality standards and contractual... agreements by managing teams, monitoring performance metrics, maintaining client relationships, and resolving any service-related...
liaison with our clients, create client deliverables, contribute to client management and new business activities... recommendations to suit client needs based on client demographics, utilization data, market data and clients' benefit objectives...
The Service Desk Team Lead will oversee and guide a team of Senior Service Desk Analysts to deliver exceptional... technical support and customer service. This role involves driving excellence, fostering team growth, maintaining high client...
services and assimilate the information to develop value propositions and execute client adoption... with tangible financial results. VCA Managed Services (VMS) is a critical component of our VCA strategy, providing our clients...
/Experiences Call monitoring through internal monitoring systems etc. Maintain ongoing communication of incident updates to client...
The Senior Manager, Pitch Content, Global Client Pursuits (GCP) will lead strategic pitch enablement initiatives...-quality write-ups for client solutions, and describing the firm's services and areas of expertise through compelling value...
The Senior Manager, Pitch Content, Global Client Pursuits (GCP) will lead strategic pitch enablement initiatives...-quality write-ups for client solutions, and describing the firm's services and areas of expertise through compelling value...
???? We're Hiring: Client Success Partner! ???? We are looking for a dedicated and proactive Client Success Partner... to ensure our clients achieve their desired outcomes while using our products and services. The ideal candidate will possess...
, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative... also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement...
preventive care, and inform members about available resources / services. Gather and analyze client feedback to identify areas..., and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative...
and client-focused Delivery Lead to manage our 24/7 HR Operations Voice Process, specializing in Recruitment and Onboarding... services, while delivering exceptional "white glove" service to our client's organization. RESPONSIBILITIES: Operational...