Tasks: Renewals, Opportunities and Growth Gain a deep understanding of the client's business and the success... Maximization Ensure that Sprout becomes an instrumental tool in client’s operations. As a CSM, you have to make certain...
Introduction A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully.... Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing...
a deep understanding of the client's business and the success goals of the different levels of stakeholders through monthly...DIRECTLY REPORTS TO: SME - Segment Manager / Lead CSM MAIN AREA OF RESPONSIBILITY: As an SME Customer Success...
of the client's business and the success goals of the different levels of stakeholders through monthly health checks...Mandaluyong, Metro Manila, Philippines Full Time Customer Success Management Mid Level DIRECTLY REPORTS...
support or other customer-facing roles such as Client Onboarding, Customer Success, or similar positions where communication..., and have fun through team activities and our annual company retreat. Set Up for Success. We provide a company-issued laptop...
● Account Plan Execution ○ Should gain deep understanding of the client’s strategic priorities, goals and key... cross-functional relationships with different client and Sprout stakeholders to execute account projects ● Leverage...
Customer Success Manager - AEM About The Role Job Summary: The Customer Success Manager will be responsible... opportunities through client feedback analysis, market research, competitive analysis, and sales/marketing initiatives. Accountable...
and Customer Success. Demonstrated client-service orientation, with a clear, approachable, friendly communication style... technology and expertise. Learn more at www.riskonnect.com. Role Description The Success Operations Lead will support, guide...
decision-making process to close upgrades. Client Engagement & Success Conduct regular check-ins and success reviews to uncover...We are looking for a Philippines-based, full-time, dedicated, and passionate Customer Success Manager...
We're Hiring! Customer Success & Relationship Officer Empower employees. Strengthen partnerships. Drive financial...? Join us and become the go-to champion for our salary loan program across our partner companies. As a Customer Success and Relationship...
About the job Customer Success & Relationship Officer We're Hiring! Customer Success & Relationship Officer Empower... across our partner companies. As a Customer Success and Relationship Officer, you will play a vital role in expanding loan adoption...
doctor feel heard, supported, and empowered Education/Experience/Skills Required ● 1-2 years in client-facing success... using CRM and ticketing systems to manage customer journeys Helpful Skills ● Previous success in onboarding or training...
and client experience. Qualifications Minimum 5 years of experience in a client-facing operations or customer success role...Job Title: Head of Customer Success Location: Remote (Global) Company: Pro Coffee Gear Pro Coffee Gear...
Customer Success Manager - AEM About the role: Job Summary: The Customer Success Manager will be responsible... opportunities through client feedback analysis, market research, competitive analysis, and sales/marketing initiatives...
customers through the decision-making process to close upgrades. Client Engagement & Success Conduct regular check...Job Description: We are looking for a Philippines-based, full-time, dedicated, and passionate Customer Success...
Client Success: Become a trusted advisor for key clients, resolving complex technical challenges and ensuring their success... a comprehensive understanding of each client's business needs and identify opportunities to enhance their success with NiCE solutions...
of responses while aiming for effective resolutions Handle phone calls when necessary to ensure comprehensive client support Act... as a liaison between clients and our internal teams, effectively conveying client needs Collaborate with cross-functional teams...
Client Onboarding and Transition Management: Lead clients through the onboarding process, ensuring a seamless... delivery phase, ensuring client expectations are met and exceeded. Client Relationship Management: Cultivate...
What you'll focus on Manage a high volume of incoming client inquiries via email and chat, while consistently meeting...
on ongoing status through completion. Work closely with Technical Solution Team, Client Success Manager, O&I Managers, Client... Management, and/or Operations teams Stay current with industry and client trends and maintain a strong knowledge of Visa...