Leidos is seeking a Cloud Contact Center Support Specialist to be part of the mission solution and help lead SSA... tools to optimize staffing and scheduling. This role is crucial in ensuring the smooth operation of cloud-based contact...
to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze... and private cloud CCaaS, IaaS, PaaS, SaaS and UCaaS - Knowledge of contact center skills, including but not limited to, ACD, IVR...