Job Summary We are looking for an experienced and skilled Complaint Manager, with in-depth knowledge of banking... in their wealth journey with us and form the pipeline of future affluent clients.We're a leading wealth manager in Asia, Africa...
Jobs Job Details Complaint Manager Job Description Requisition Number: 47597 Job Location: Bukit Jalil KL, MYS Work Type: Office Working... We are looking for an experienced and skilled Complaint Manager, with in-depth knowledge of banking products and regulatory frameworks, excellent...
About the Job To manage the daily operations of Correspondence team and lead the Complaint Management process, ensuring... timely resolution in line with Bank Negara complaint handling guidelines and internal policy. Receive, assess, and register...
About the Job To manage the daily operations of Correspondence team and lead the Complaint Management process, ensuring... timely resolution in line with Bank Negara complaint handling guidelines and internal policy. Receive, assess, and register...
Relationship Manager with insurance company. Work with analytic team to identify suitable insurance product to be distributed via... and good customer experience for internal and external customers. Ensure that customer complaint is being investigated, treated...
全职 Cafe Manager 工作, 薪水 up to MYR 5,500, MS Social Club Selangor 公司招聘中 - Ricebowl e.target.src = 'https://files...> Cafe Manager 关注 MYR4,000 - MYR5,500 Per Month , 少于 0 人申请此工作。你被录取的机率蛮高哦! Posted 4 hours ago • Closing 22...
Role Overview As the Customer Experience Manager at KAF Digital Bank, you will lead and manage the digital customer...: NPS CSAT CES Complaint trends Produce executive-level reporting with insights and recommendations. Ensure compliance...
Kelayakan Proven experience as a Café Manager, Restaurant Manager, or in a similar F&B role Strong leadership and people... Excellent customer service and complaint-handling skills Ability to train, coach, and motivate staff Knowledge of food...
's queries or complaint are resolved and attended and escalate unsolved issues or customer complaint to Manager immediately... time. The Inbound function covers of attending customer queries, resolve customer's complaint & etc. Strategy and Planning...
Position: Customer Experience Manager Department: Customer Management Type: 12-Month Contract (Full-Time) Reports... to: Head of Customer Experience Role Overview As the Customer Experience Manager at KAF Digital Bank, you will lead and manage...
and launching Shariah-complaint financial services Understanding of the technical aspects of digital payment solutions...
-complaint financial services Understanding of the technical aspects of digital payment solutions to effectively communicate...
-complaint financial services Understanding of the technical aspects of digital payment solutions to effectively communicate...
and work ethics. Ability to communicate clearly and professionally, both verbally and in writing. Effective complaint...
with the team and Line Manager to meet and exceed service standards. Sensitivity to customer complaints and implementation... of complaint recording, tracking and closure mechanism. Ensuring first class service delivery by GBS Corporate Services...
. Experience dealing with affluent clients. Banking background is essential. Familiarity with CEMS (Complaint and Enquiry... Management System) & CCMS (Customer Complaint Management System). High competency in managing high-risk complaints. Excellent...
, referral or complaint from any parties are attended to and respond within the benchmark set by the department. Ensure... in Life Insurance industry ( for Assistant Manager ) KSA's : Good command of English and Bahasa Malaysia. : Must have minimal...
assessment of issues. Coordinate with internal stakeholders and functional teams to support complaint resolution. Escalate... complex or sensitive cases to the Manager in accordance with complaints handling procedures and escalation guidelines. Ensure...
assessment of issues. Coordinate with internal stakeholders and functional teams to support complaint resolution. Escalate... complex or sensitive cases to the Manager in accordance with complaints handling procedures and escalation guidelines. Ensure...
to support complaint resolution. Escalate complex or sensitive cases to the Manager in accordance with complaints handling... and service enhancements. Other Responsibilities Perform any other duties or tasks as assigned by the Manager in support...