Senior Stage 2 Complaint Handler to act as the organisation's final internal decision-maker for escalated complaints... are met What We're Looking For Extensive experience in complaints handling, ideally with escalated or complex cases Ability to analyse...
complaints. You'll investigate their concerns, liaise with teams across the organisation, and provide clear, high-quality written... responses in line with our Complaints Policy and the Housing Ombudsman Complaint Handling Code. What You'll Do Act...