Role As the Complaints Resolution Lead, you will drive ENGIE's complaints resolution function, focusing on reducing... complaint resolution processes, ensuring compliance with all regulatory and ombudsman standards. Manage outsourced vendors...
high-risk and complex vulnerable customer cases? Randstad is seeking multiple specialist care lead consultants.... Actively handle and investigate complex complaints received internally or externally in a timely manner, ensuring resolutions...
Rooms Division Operations while upholding Crown brand standards. Motivate and lead a team of dedicated employees and adhere... and promptly handle any complaints or escalated issues. About you You'll bring the following: Extensive experience in front...
your professional growth and success. About the role Reporting to the Team Lead, Service Operations, this Superannuation Specialist... administration and superannuation more broadly to provide support with internal and external stakeholders; Oversee resolution...
to achieve first-call resolution Attend to a wide range of queries including accounts, deliveries, pricing, logistics, and new... and resolution metrics Leverage insights, tools and techniques to improve operational capability Support migration of customers...
engagement, providing education, support, and resolution of inquiries and complaints. This team plays a vital role in maintaining... trust and satisfaction while ensuring compliance with regulatory bodies such as the Australian Financial Complaints...
engagement, providing education, support, and resolution of inquiries and complaints. This team plays a vital role in maintaining... trust and satisfaction while ensuring compliance with regulatory bodies such as the Australian Financial Complaints...