A luxury hotel in Hong Kong is seeking an experienced Assistant Concierge to lead the Concierge team... of experience in Concierge operations, with excellent communication skills in English and Chinese. This role offers a competitive...
, and a touch of personality that makes luxury feel fun. You’ll lead guest-facing operations with flair, inspire your team... guest relations operations to ensure flawless service delivery and a “ridiculously personal” experience that exceeds...
feel fun. You’ll lead guest-facing operations with flair, inspire your team to deliver service that’s both seamless... with confidence Leading, coaching and inspiring the Guest Relations team to consistently achieve service excellence and embody the...
, including Front Desk, Concierge, and Guest Relations. Uphold and reinforce the hotel’s service standards and brand culture... arrival, stay, and departure experience by reviewing guest journey touchpoints, operational flow, and service delivery...
in Hong Kong. Lead and manage the team in their day-to-day operations and ensure exceptional quality customer service... Manager in enhancing our customer service by creating a concierge service. To ensure The Repulse Bay remains the best landlord...