Support (Supplemental Function - ~40%) Assist Service Management team with trend analysis in ConnectWise Manage and Power BI.... Qualifications Strong knowledge of ConnectWise Manage and 1Stream (or similar call routing system). Familiarity with call center...
Experience Familiarity with: ConnectWise Manage / Automate NinjaOne RMM 3CX phone systems PowerShell scripting for automation...
, LangChain, AutoGPT, CrewAI, OpenDevin Vector databases and RAG pipelines MSP/RMM/PSA tools like ConnectWise, Datto, or Kaseya...
-client environment Preferred Experience Familiarity with: ConnectWise Manage / Automate NinjaOne RMM 3CX phone...
-client environment Preferred Experience Familiarity with: ConnectWise Manage / Automate NinjaOne RMM 3CX phone...
service desks-ConnectWise Managed and Sell) is a plus. Strong written and verbal communication skills with customer service...
services automation tools such as ConnectWise. Assist in the career development of technical support engineers, build client...
in a centralized or NOC role. Proficiency with RMM, PSA, and backup platforms (e.g., ConnectWise, Kaseya, Datto). Strong understanding...
ConnectWise Manage. Define project scope, tasks, timelines, and resource assignments using ITS templates and standards. Track... managing client onboarding, technology refresh, or environment migration projects. Proficiency with ConnectWise Manage...
in a centralized or NOC role. Proficiency with RMM, PSA, and backup platforms (e.g., ConnectWise, Kaseya, Datto). Strong understanding...
(ConnectWise) with accurate and current information (training will be provided if needed). Assist with expense reports, receipt...
and patching experience ( ConnectWise or equivalent RMM ) Automation and scripting skills ( PowerShell required; Python/Bash..., and compliance using ConnectWise Automate or other RMM tools Administer and optimize virtualization platforms, including VMware...
is a strong plus. Proficient in Microsoft Office Suite, especially Excel; experience with Great Plains, ConnectWise, or similar systems...
. Familiarity with ConnectWise or similar platforms is a plus (especially for IT/MSP backgrounds). Background in IT services, SaaS...
workflow automation tools CRM Platforms: Pipedrive, HubSpot, Salesforce, ConnectWise Finance: QuickBooks or similar bookkeeping...
in ConnectWise Manage Job Requirements A home office set up that meets the following: Computer: A working computer with a minimum...
ConnectWise Manage. Define project scope, tasks, timelines, and resource assignments using ITS templates and standards. Track... managing client onboarding, technology refresh, or environment migration projects. Proficiency with ConnectWise Manage...
next steps. Maintain and update the CRM (ConnectWise) with accurate information (training provided if needed). Assist... with sensitive information. Nice-to-Haves (Preferred) Familiarity with CRM tools or ConnectWise. Experience with project...
tionWindows 10/11 and macOS advanced troubleshoo tingRMM tools: NinjaRMM preferred, but Atera, N-able, ConnectWise, Kaseya...
Process expense reports and payroll Generate, review, and send accounts receivable invoices Transfer invoices from ConnectWise...