Remote Tier 3 Technician Location: Remote Employment Type: Full-time Reports To: Operations Manager We are seeking... a highly skilled Remote Tier 3 Technician to join a growing managed IT services team. This role serves as the escalation point...
Remote Tier 3 Technician Location: Remote Employment Type: Full-time Reports To: Operations Manager We are seeking... a highly skilled Remote Tier 3 Technician to join a growing managed IT services team. This role serves as the escalation point...
technical ability comparable to a Tier 2 Help Desk Technician. This combination ensures that work is completed with accuracy... to Tier 3 as needed, while owning the customer communication. Obtain required certifications within 6 months. Technical...
Job Summary: The Tier 2 Service Desk Specialist is responsible for providing advanced support for client incidents.... The technician will also handle new user onboarding and offboarding, ensure response and resolution SLAs are met, and fill...
NOC Technician for a Cloud-Based Systems Company (Remote) MRF: 135597 Is This YOU? Then We Want to Meet You! We're... seeking a highly motivated NOC technician that efficiently works to ensure the stability, security, and performance of network...
Backup Management Technician for a Cloud-Based Systems Company (Remote) MRF: 135595 Is This YOU? Then We Want to Meet... or deployment responsibilities. Requirements 3+ years' experience in backup administration, disaster recovery, or IT support...
Summary The Tier 1 Helpdesk Technician serves as the first point of contact for IT support requests. This role... system Route and escalate tickets to appropriate Tier 2, Tier 3, or specialized support groups based on established...
Support Services Technician to join the team in our Manila office. CohnReznick is a hybrid firm and most of our professionals... on average 3 days a week. YOUR TEAM. We currently have an exciting career opportunity for a highly motivated, dynamic, and customer...
image for remote imaging). Partner with the CohnReznick ServiceDesk to provide Tier 1 break/fix troubleshooting... and collaboration in everything they do! We currently have an exciting career opportunity for an IT Field Support Services Technician...
looking for a remote Level 2 IT Support Technician who loves technology, takes initiative, and communicates clearly. You'll provide day... policies. Document troubleshooting steps, SOPs, and resolutions clearly in SuperOps. Escalate complex issues to Tier 2/Tier 3...
to full Level 2 responsibilities. About the Role Were looking for a remote Level 2 IT Support Technician who loves..., and resolutions clearly in SuperOps. Escalate complex issues to Tier 2/Tier 3 as needed while ensuring timely client updates...
. Provide remote technical support to end-users, fielding incoming help requests from via slack, email, and Salesforce... inquiries. Escalate complex issues to the appropriate Tier 2 or other IT teams when a resolution cannot be initially achieved...
issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction.... More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe...
teams with top-tier remote support. Our rigorous vetting process ensures we match clients with high-performing assistants... material receipts and technician uploads through Housecall Pro . Organize and upload receipts and invoices into proper folders...
in a service desk or technical support environment as a Tier 1 Technician. Strong communication skills, professional client..., email, and remote troubleshooting. This role requires strong problem-solving skills, attention to detail, and the ability to resolve...