job description of the job profile. Contact Center Agent Why Join Imagine being the first point of contact for our customers, helping... them navigate their financial journey and providing solutions to their queries. As a Contact Center Agent at OCBC, you'll...
job description of the job profile. Contact Center Agent Why Join Imagine being the first point of contact for our customers, helping... them navigate their financial journey and providing solutions to their queries. As a Contact Center Agent at OCBC, you'll...
, helping them navigate their financial journey and providing solutions to their queries. As a Contact Center Agent at OCBC... in a customer-facing role, preferably in a contact center or banking environment - Excellent communication and interpersonal skills...
job description of the job profile. Contact Center Agent Why Join Imagine being the first point of contact for our customers, helping... them navigate their financial journey and providing solutions to their queries. As a Contact Center Agent at OCBC, you'll...
, helping them navigate their financial journey and providing solutions to their queries. As a Contact Center Agent at OCBC... in a customer-facing role, preferably in a contact center or banking environment - Excellent communication and interpersonal skills...
job description of the job profile. Contact Center Agent Why Join Imagine being the first point of contact for our customers, helping... them navigate their financial journey and providing solutions to their queries. As a Contact Center Agent at OCBC, you'll...
job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Contact Center... and providing solutions to their queries. As a Contact Center Agent at OCBC, you'll have the opportunity to make a real difference...
Jobs Job Details Vice President - Affluent Segment & Contact Center Transformation Lead Job Description Requisition Number: 44253... Posting End Date: 17/12/2025 Job Description: Job Summary We are seeking a dynamic and experienced Contact Center...
, helping them navigate their financial journey and providing solutions to their queries. As a Contact Center Agent at OCBC... in a customer-facing role, preferably in a contact center or banking environment - Excellent communication and interpersonal skills...
, telemarketing, call center or any other related roles which requires frequent interaction with customers Excellent leadership... management skill. Good knowledge in Customer Care/Call Center system eg. CRM, CC Pulse, NICE & WFM. General computer skill...
Contact Center (CC) activities to meet and exceed customer standards and expectations. Operational Performance - To satisfy...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer - Plan and organize Contact Center (CC... experience in a call center and/or customer service role in the servicing industry. Experience in handling international calls...
Senior Contact Center Engineer Overview Responsible for Contact Center cloud solutions, development, and application... integrations Contact center platform experience including call flows, routing, omni channel, digital integrations, systems...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer - Plan and organize Contact Center (CC... 1 year of working experience in a call center and/or customer service role in the servicing industry. Experience...
aligned with forecasted volumes, including approval of planned leave for contact center personnel. Oversee intraday operations... and analyse real-time, daily, weekly, and monthly performance across omni-channel contact center operations. Lead weekly KPI...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center... or university. Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry...
quality of the service Team and staff management of contact center specialist Drive service excellence through the team...-training and/or replacement requests for underperforming staff. Forecast manpower requirements and ensure contact center...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center...
achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center... or university. Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry...
project impacts. Identify and mitigate MEP-related risks. Act as main contact for MEP coordination and communication. Plan... center projects Strong understanding of mechanical, electrical, and plumbing systems, including design principles...