Qualifications Minimum requirement Grade 12 Minimum of 1 year consecutive contact center experience working experience...
closely with their contact center operations team to deploy and customize AI copilots for various use cases within contact... seamless Integration with contact center platforms. Serve as a trusted advisor and local evangelist for AI-driven contact...
. This role requires a strong focus on customer experience design, contact center engagement, and digital servicing. The ideal... experience in customer experience design, especially in WhatsApp-based or AI-driven environments. Exposure to contact center...