knowledgeable and professional service. When needed, escalate concerns using appropriate channels. Comply with Contact Center Key... is preferred. Minimum two years of experience in a call center environment. Excellent oral and written communication skills...
and professional service. When needed, escalate concerns using appropriate channels. Comply with Contact Center Key Performance.... Minimum two years of experience in a call center environment. Excellent oral and written communication skills...
Call Center. The DOHMH Call Center delivers enhanced customer service to the people of New York City by providing a single... about our services and programs; referrals, appointments and follow-up; health literature and education materials. The Call Center...
REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced... Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups...