within a dynamic and fast-paced production environment as a Contact Center Customer Care Associate (Bilingual) with Cotality. As the...’s or associate degree Tax/banking/mortgage/real estate industry servicing experience Contact Center experience Hands-on tech...
related to Patient Access Center (Contact Center) administration with a focus on patient care, monitoring phone calls... in appointment database system to support the contact center flow and team dynamic. Triages calls to the appropriate team members...