organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO... contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client...
between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery... services or account management in a BPO or contact center. Strong relationship management and communication skills. Ability...
organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact... or contact center. Strong knowledge of QA methodologies, tools, and contact center operations. Excellent analytical, coaching...
between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery... services or account management in a BPO or contact center. Strong relationship management and communication skills. Ability...
organization. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client... of the contact center, ensuring KPIs and SLAs are consistently met. Lead and mentor supervisors, team leads, and support...
, and support account growth in our contact center. To be considered for this role, you must complete a full application... companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs...
organization. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client... of the contact center, ensuring KPIs and SLAs are consistently met. Lead and mentor supervisors, team leads, and support...
Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative... USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer...
Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative... USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer...
experience in a customer service environment, preferably in a contact center set-up. Experience in managing, and directing...Company Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager...
performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT... that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer...